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Privacy Policy

Last updated: January 2025

1. Information We Collect

Account information: When you register on Culinect, we collect your name, email address, phone number, and role (chef or employer).

Profile data: Chefs may provide work history, certifications, skills, cuisine specialities, gallery images, and salary expectations via their Culinector profile. Employers may provide business name, location, and team details.

Verification documents: ChefSeal verification requires identity documents (Aadhaar, PAN, passport) and professional certificates. Documents are stored encrypted and access is restricted to the verification team.

Usage data: We collect information about how you interact with the platform, including pages visited, jobs viewed, applications submitted, and messages sent.

2. How We Use Your Information

  • To provide and maintain the Culinect platform, including job matching and chef discovery
  • To process ChefSeal verification and maintain trust between chefs and employers
  • To facilitate communication between chefs and employers through in-app messaging
  • To send notifications about applications, messages, and relevant job matches
  • To improve our services through anonymised analytics and usage patterns
  • To process subscription payments and manage your account

3. Information Sharing

Profile visibility: Your Culinector profile may be visible to employers and other users based on your privacy settings. You can control profile visibility in your settings.

Employers: When you apply for a job, the employer will see your profile information and any documents you choose to share.

Sensitive venues: If your employer has been marked as a sensitive venue, we apply additional privacy protections to mask the venue's identity in your public profile.

Third parties: We do not sell your personal data. We share information only with payment processors (Razorpay, Stripe) for transactions, and with Sentry for error tracking.

4. Data Security

Identity documents uploaded for ChefSeal verification are stored in a private, encrypted bucket with time-limited signed URLs. Only authorised admin reviewers can access verification documents.

Aadhaar and PAN numbers are masked at the point of upload — we store only the last four digits. All API communication is encrypted via TLS.

5. Data Retention

We retain your data for as long as your account is active. If you request account deletion, your personal data will be permanently removed within 30 days. Anonymised analytics data may be retained indefinitely.

6. Your Rights

  • Access: Request a copy of the personal data we hold about you
  • Correction: Update or correct inaccurate information via your profile settings
  • Deletion: Request permanent deletion of your account and data via Settings > Account
  • Portability: Request an export of your data in a machine-readable format
  • Restriction: Ask us to limit processing of your data in certain circumstances

7. Cookies & Tracking

Culinect uses essential cookies for authentication and session management. We use Sentry for error monitoring. We do not use third-party advertising trackers.

8. Contact Us

For privacy-related enquiries, data access requests, or to exercise your rights, contact us at privacy@culinect.com.